Accu-Chek meter error codes

Accu-Chek meter error codes

The error codes below are shown by the Accu-Chek Guide Me meter itself, not by Diablesse. Diablesse only imports valid readings; when the meter shows an error, no reading is generated to sync.

The table below summarizes the main codes and what to do in each case.

{% table %}

Code

What it means

What to do

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E-1

Test strip error — damaged, inserted incorrectly, or already used

Remove and reinsert the strip, or use a new one

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E-3

Meter or strip error. In rare cases, it may indicate glucose far above the measuring range

Repeat with a new strip. If you have symptoms of high glucose, seek medical guidance

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E-4

Not enough blood on the strip

Repeat the test with a new strip, applying enough blood

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E-6

Blood applied before the meter was ready (before the drop symbol flashed)

Repeat with a new strip and apply blood only when the drop flashes

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E-7

Electronic error

Turn the meter off and on. If it persists, contact Accu-Chek support

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E-8

Temperature outside the operating range

Move the meter and strips to a place with a suitable temperature, wait, and retry

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E-9

Battery almost out of power

Replace the meter's battery

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E-14

Electronic malfunction

Contact Accu-Chek support

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Err

General error (including pairing/connection)

Turn the meter off and on and try again

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LO

Glucose below the measuring range (very low)

Treat as advised by your doctor and, if needed, seek care immediately

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HI

Glucose above the measuring range (very high)

Repeat the test; if confirmed, seek medical guidance

{% /table %}

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⚠️ Important: This is a summarized reference. For detailed, up-to-date instructions, see your meter's manual and the official [Accu-Chek error codes page](https://www.accu-chek.com/support/products/guide/error-codes). If you have questions about how the meter works, contact Accu-Chek support.

🩺 The LO and HI codes, or very high/low results, can indicate a risky situation. Always follow your doctor's guidance and, in emergencies, seek care.